while more difficult queries are escalated to live help seamlessly.
We are applying our technology to solve the problem of customer interaction being too expensive for companies by using these artificial agents to solve the simpler problems more quickly,
interactively and without the cost of human contact. These artificial agents learn from human emotional feedback.
Our research shows that we can tackle up to 70% of the questions in this interactive self care manner.
The more complex problems are passed on to customers in a seamless manner based on emotions expressed.
This core offering is bundled in the form of "vHelp" intelligent customer care platform for customer interaction on the web and mobile.
Artificial Antelligence Chat bot